Return Policy

 1. Returns

Due to the nature of COVID-19 we do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us within 30 days of your original order date at orders@hygieneous.com with details of the product and the defect. You can send the item you consider defective to:

Hygieneous.com

c/o ZanitX Inc.

1920 Yonge Street, Suite 200

Toronto, ON M4S 3E2

Canada

Attention: Customer Care Returns Dept.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to the product during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.